An Employee Assistance Program (EAP) is a workplace funded service that gives employees confidential access to professional wellbeing support at no direct cost to them. Most EAPs centre on a set number of counselling sessions and reactive, short term help.Sentient Professional Wellbeing takes a different view. Rather than a fixed block of sessions, we combine continuous care through our wellbeing app with clinical support that can go deeper when it needs to, from psychosocial risk monitoring through to tailored interventions and bespoke workshops. The result is support that is proactive and ongoing, not something people reach for only once a problem has escalated.

Most traditional EAPs offer a set number of counselling sessions per person each year, commonly three to six. This is built for short to moderate issues and early intervention, with the session cap acting as the main boundary on support.At Sentient Professional Wellbeing we have deliberately moved away from treating a session count as the measure of care. Our wellbeing app provides continuous, around the clock support that reduces how often formal sessions are needed in the first place. When deeper support is warranted, whether that is ongoing therapy, a tailored trauma workshop or a targeted intervention on an emerging psychosocial risk, we extend care rather than stop at an arbitrary limit. Organisations decide how far that longer term support runs.

Psychotherapy is a clinical approach that helps a person explore and change deep rooted thoughts, emotions and behavioural patterns, often over months or years. It can address complex mental health conditions, trauma and long standing relationship patterns.EAP counselling is traditionally short term and solution focused, funded by an employer to help employees with immediate personal or work related concerns. It favours practical strategies for the present rather than deeper exploration of past causes.Sentient Professional Wellbeing sits deliberately between the two. We offer the accessibility and employer funded convenience of an EAP, with the clinical depth to take a longer view when the situation calls for it. If our continuous monitoring flags an emerging risk such as trauma or burnout, we can move beyond brief, surface level support into the kind of tailored, sustained care usually associated with private therapy.

In Australia, EAP pricing varies with the size of the workforce, the level of support included and how services are delivered. Standard plans generally fall between about $30 and $80 per employee each year for basic support and a set number of sessions, while more comprehensive packages can sit closer to $100 to $200 per employee annually.Sentient Professional Wellbeing is priced around the model rather than a simple per head helpline. Because our wellbeing app carries much of the day to day support, investment goes toward continuous care, psychosocial risk monitoring and the ability to step in with tailored interventions when they matter, rather than a fixed allocation of sessions that may go unused. We scope each program to the organisation, so we are happy to talk through what a tailored arrangement looks like for your team.